About Drishti

Drishti is the leader in the field of Contact Center Software and Enterprise Communications Applications in India. With over 200 clients in India, we have understood the needs and requirements specific to the Indian Call Centre Industry. With SOA-based architecture, Drishti's All-in-One Communications suite DACX Ameyo gives you an edge over the intense competition.

Drishti empowers you to -

- Enhance Customer Satisfaction Levels
- Increase Customer Acquisition
- Increase Productivity
- Migrate to the next level

With its comprehensive and adaptive Communications Solutions, Drishti powers telemarketing & sales, collections, financial advisory, and many such processes across various verticals such as Telecom, Technology, Financial Services, Outsourcing and Hospitality & Travel. Our 24/7 support team takes care of the rest.

Distributed across five offices in two countries, Drishti's expert workforce comprises of more than 90 individuals across R&D, Sales & Marketing, Engineering, and Support units. Headquartered at Gurgaon, India, Drishti has multiple regional offices in India (Bangalore, Pune, Kolkata) & Philippines. Drishti Philippines Inc., a wholly owned subsidiary of Drishti India, was established in Sep. 2006. Apart from this, Drishti has a vast network of partners and resellers spread over Europe, Middle East and United States.

Offerings

Drishti's latest offering - DACX Ameyo is a comprehensive Communications Suite for Contact Centers and Enterprises that want to make headway by replacing the traditional communication platform with advanced collaboration capabilities. DACX Ameyo is an All-in-One suite that empowers businesses to dynamically manage their workforce, departments, customers, processes and performance parameters. It provides consistent user experience across various communication channels including Voice, Email, SMS, Messaging, Video and Fax. Built with Distributed Architecture and SOA, it is a scalable and extensible solution with development environment for faster turnaround time.

Drishti's award-winning flagship offering - DACX Contact Center Suite has been a huge success in India and the Philippines, and has become the leader in the Small and Medium Enterprises (SME) segment in India since its inception in September, 2005. Its comprehensive inbound and outbound capabilities have helped many contact centers and enterprises to increase their productivity, customer satisfaction, and of course, revenues.

Drishti's logo

Drishti, in Sanskrit, means vision- A vision to innovate, a vision to excel, a vision to create value with the right talent onboard. As suggested by the meaning, our logo represents vision. The inner quarter circle represent eye, and the surrounding circle represents the completeness of our vision.